Terms of service

These Terms of Service set the rules for using your URBIONIC Shopify store and purchasing products from it. They are written in a general format commonly used for online stores and should be reviewed by a legal professional before publishing.

 

Terms of Service

Last updated: December 24, 2025

Welcome to URBIONIC. By accessing or using our website and services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, you may not use the site or purchase our products.

 

1. About us

URBIONIC
2137 Northwest 59th Street
Miami, Florida 33142
United States
Email: Support@URBIONIC.Shop
Phone: +1 (854) 239‑8901

These Terms apply to all visitors, users, and customers of our online store.

 

2. Use of our site

  • You must be at least the age of majority in your jurisdiction to use this site or place an order, or you must have permission from your parent or legal guardian.

  •  

  • You agree not to use our site for any unlawful purpose or to violate any applicable laws, rules, or regulations.

  •  

  • You must not transmit any malicious code, viruses, or any destructive programs.

  •  

We reserve the right to refuse service to anyone for any reason at any time, subject to applicable law.

 

3. Account registration

  • You may be required to create an account to access certain features or place orders more easily.

  •  

  • You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

  •  

  • You must notify us immediately if you suspect any unauthorized use of your account.

  •  

We may suspend or terminate your account if we believe you have violated these Terms.

 

4. Products and orders

  • Product descriptions, images, prices, and availability are subject to change at any time without notice. We strive for accuracy but do not warrant that all information is error‑free.

  •  

  • We reserve the right to limit quantities of any products offered and to discontinue any product at any time.

  •  

  • By placing an order, you represent that all information provided is accurate, complete, and current.

  •  

We may refuse or cancel any order if we suspect fraud, unauthorized or illegal activity, or other violations of these Terms.

 

5. Pricing, taxes, and payment

  • All prices are displayed in the currency shown at checkout and may be changed at any time.

  •  

  • Applicable taxes, duties, and fees are calculated at checkout based on your shipping address and local regulations.

  •  

  • You agree to provide current, complete, and accurate billing and payment information for all purchases made through the site.

  •  

Payments are processed through third‑party payment providers; your use of these services may be subject to their own terms and policies.

 

6. Shipping and delivery

  • We offer domestic shipping within the United States and international shipping to selected countries, with different service levels and estimated delivery times shown at checkout.

  •  

  • Delivery times are estimates only and are not guaranteed; delays may occur due to carriers, customs, or other factors beyond our control.

  •  

  • Risk of loss passes to you when the order is handed over to the carrier, subject to applicable consumer protection laws.

  •  

You are responsible for any customs duties, import taxes, or other charges for international shipments, unless otherwise stated.

 

7. Returns, refunds, and exchanges

Our returns and refunds are governed by our Return and Refund Policy, which is incorporated into these Terms by reference.

 

  • Generally, returns are accepted within a specified period from delivery, subject to conditions described in the Return Policy.

  • Some items may be non‑returnable or final sale where clearly indicated.

Please review the Return and Refund Policy on our site before making a purchase.

 

8. Intellectual property

  • All content on the site, including text, graphics, logos, images, product designs, and software, is owned or licensed by URBIONIC and is protected by intellectual property laws.

  •  

  • You are granted a limited, non‑exclusive, non‑transferable license to access and use the site for personal, non‑commercial purposes only.

  •  

  • You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any content without our prior written permission.

  •  

All trademarks, service marks, and logos displayed on the site are the property of their respective owners.

 

9. User content and reviews

If you submit reviews, comments, photos, or other content (“User Content”) to the site:

 

  • You represent that you own or have the right to use such content and that it does not violate any third‑party rights.

  •  

  • You grant URBIONIC a non‑exclusive, worldwide, royalty‑free, perpetual license to use, reproduce, modify, publish, translate, distribute, and display such content in any media.

  •  

  • We may monitor, edit, or remove User Content that we consider unlawful, offensive, or in violation of these Terms, but we are not obligated to do so.

  •  

You are solely responsible for any User Content you submit.

 

10. Third‑party services and links

  • Our site may contain links to third‑party websites or services that are not owned or controlled by URBIONIC.

  •  

  • We are not responsible for the content, policies, or practices of any third‑party sites or services.

  •  

Your use of third‑party services is at your own risk and subject to their terms and policies.

 

11. Disclaimer of warranties

To the maximum extent permitted by law:

 

  • The site, products, and services are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied.

  •  

  • We do not warrant that the site will be uninterrupted, timely, secure, or error‑free, or that any defects will be corrected.

  •  

  • We do not guarantee the accuracy or completeness of any information on the site.

  •  

Any reliance on the site or products is at your own risk.

 

12. Limitation of liability

To the fullest extent permitted by law, URBIONIC and its owners, employees, and affiliates shall not be liable for any:

 

  • Indirect, incidental, special, consequential, or punitive damages.

  • Loss of profits, revenue, data, or goodwill.

  • Damages resulting from your use or inability to use the site, products, or services.

In any case, our total liability for any claim relating to the site or products shall not exceed the amount you paid for the specific order giving rise to the claim.

 

Some jurisdictions do not allow certain exclusions or limitations, so some of the above may not apply to you.

 

13. Indemnification

You agree to indemnify, defend, and hold harmless URBIONIC and its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or related to:

 

  • Your use of the site or products.

  • Your breach of these Terms.

  • Your violation of any law or third‑party right.

This obligation will survive the termination of these Terms and your use of the site.

 

14. Governing law and jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.

 

You agree that any dispute arising out of or relating to these Terms or your use of the site shall be brought in the state or federal courts located in Florida, and you consent to the personal jurisdiction of such courts.

 

15. Termination

We may suspend or terminate your access to the site at any time, without prior notice, if we believe you have violated these Terms or engaged in fraudulent or abusive activity.

 

Upon termination, your right to use the site will cease immediately, but any obligations or liabilities incurred before termination will survive.

 

16. Changes to these Terms

We may update or modify these Terms from time to time.

 

  • When changes are made, the “Last updated” date at the top will be revised.

  • Your continued use of the site after any changes constitutes your acceptance of the updated Terms.

  •  

If you do not agree to the new Terms, you must stop using the site.

 

17. Contact information

If you have any questions about these Terms, please contact:

URBIONIC
Email: Support@URBIONIC.Shop
Phone: +1 (854) 239‑8901
Address: 2137 Northwest 59th Street, Miami, Florida 33142, United States